Customer Reviews - Paul Henry's Window Installation

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Customer Reviews

At Paul Henry’s Window Installation, we want every customer to be 100% satisfied with the quality of our products, our workmanship and our service. We strive to treat every customer like a member of our own family, with consideration and respect for their home and their comfort. At the conclusion of every job, we ask our customers to rate our performance to ensure that we are living up to the high standards we have set for ourselves.

We were honored to receive the Angie’s List 2013 and 2014 Super Service Award for excellence in customer service. Here is a sampling of five-star reviews we have received from our Northern Virginia customers:

Five Stars

Project Details:  Replaced all house windows and back door.
“Thank you and your installation crew for replacing all of the windows in our house and the back door.  The windows and door, installation and professionalism of your crew were beyond our expectations.  Our neighbors and friends have come over and complimented us on the outside appearance and the obvious excellent workmanship of the installation.  We raved about the entire experience working with your company and crew.  After months of interviewing window and door companies, we are thankful to have met what we consider is the best in the business!”
Jim and Mary Miles
Germantown, MD

 

Project Details:  33 B. F. Rich Cabernet Windows and Gutters.
“Thank you to all at Paul Henry’s Window Installation that made our window install and the barn fixes happen.  The crew—from the boss down—did an outstanding job and the product is exceptional.  Again, many thanks for a job exceedingly well done!”
Jay and Neva Johnson
Warrenton VA

 

Project Details:  Installed 23 windows.
“Your installer and his helper did a great job—all 23 windows look great!  They were very professional and all work was checked carefully.  They removed their shoes when they entered our house and were very careful to protect the flooring inside the house.  The work areas were cleared of any debris after the windows were installed.  They treated the outside of the house with the same degree of respect.  They answered our questions.  We are very pleased with the overall job.  As you promised—it was a turn-key operation.  Your office staff are great people too!”
Bev and Frank Downey
Culpeper, VA

 

Project Details:  Installed Bedroom Windows.
“Paul Henry and his staff are stellar!  They arrived on time.  They were extremely polite, professional, and showed concern over caring for not only the work area in the room where the windows were installed but were extremely cautious of keeping the bedroom door closed while working to keep the cold air from circulating throughout the house.  When the job was completed, the room was clean and neat, as well as the outside areas under where the windows were installed.  They were extremely thorough in explaining the completed work and reviewing the paperwork with me.  Our experience with Paul Henry’s Window Installation a few years ago was excellent and this installation was the same—outstanding professionalism and work product.  It is a pleasure working with a company that exhibits such high standards, all while making the client feel comfortable—a rare quality in today’s world.  Thank you all!”
Marty Gordon
Springfield, VA

 

Project Details:  5 B.F. Rich Vintage Windows
“Thank you for the great job with our windows.  They were installed by a great team.  They were efficient and professional.  Thanks.”
Dan, Kevin, and Bryan Tulowitzki
Warrenton, VA

 

Project Details: Replaced 4 large double hung windows.
“They were perfectionists regarding getting the windows level and plumb. The attention to detail paid off as the windows work perfectly and look great. Both the exterior work and the interior trim look great. They were polite and professional. They cleaned up their work areas each day.”
Craig Adams
Manassas, VA

 

Project Details: Replaced all windows and one door.
“Paul Henry’s Window Installation Company is one of the best I have ever worked with, personable and professional throughout and excellent workmanship.”
Joanne Charles
Marshall, VA

 

Project Details: Installed 3 single windows, 2 double windows, 2 custom sliding glass doors, fixed gutter and wrapped with siding.
“It is with great pleasure that I recommend Paul Henry Window Installation, Inc. to anyone thinking about doing a window replacement. Paul personally made sure that my installation went smoothly. The measurements were accurate and the windows and custom doors were a perfect fit due to his expert installation techniques. I am still admiring them and am a very pleased customer. I can’t wait to surprise my parents when they see me on Thanksgiving. Also, I was impressed on how the company took the time to clean and vacuum up after the install. They even wanted to hose down my deck…Upon inspection. Paul noticed a unwrapped corner on my roof and took the time to wrap it. This was unexpected and appreciated. Thanks again for everything.”
Janet Lopez
Centreville VA

 

Project Details: Installed new entry door with sidelights and storm door. Removed old entry door with sidelights. Cleaned/cleared work areas when work was completed.
“In the office Jen was very pleasant, professional & thorough, showing us all the options/configurations we might like. Paul came out for the measurements and reviewed the details with us. Brian and Daniel were terrific with installation and clean up.”
Michael La Brecque
Amissville VA

 

Project Details: Removed existing window and installed larger window. Modified existing opening, framing and siding. Removed and replaced french doors and repaired interior dry rot.
“Excellent! Although I had to wait a few weeks for an install date and they are priced a little higher than what I was quoted from a big box retailer, the firm does an excellent job. The installers were on time, polite, left the place immaculate over the two days they were here and problem solved (asking for my input not just making the decision). The quality of workmanship on the siding and exterior finishing was flawless and I would highly recommend. Worth every extra penny to use this firm!”
Christine Rathbone
Warrenton, VA

 

“Paul Henry’s Windows replaced our windows and installed a storm door. Paul provided us with a demonstration of the windows and how they would impact heat and cold transfer during the various weather conditions. He provided a written estimate of all costs. Later, we changed some of the work which we had previously agreed on and the Paul Henry’s Windows staff graciously assisted us to make the requested changes. When work began all the employees introduced themselves, providing a pleasant experience for the duration of the job. We were able to communicate with each individual worker which was very helpful in maintaining a comfortable work site. All the workers were very professional and demonstrated a high job proficiency.”
Warren Jackson
Warrenton, VA

 

Project Details: Replaced windows, doors, siding, gutters and insulated over the top of redwood siding.
“They are experts. They don’t try to oversell. Paul listens to what the customer wants. They are fair and work with high quality products. They know what they’re doing and they don’t cut corners. They do the job right the first time through. They are excellent, family owned, and very thorough.”
Cheryl Ireland
Marshall,VA

 

“Paul and his team replaced all the windows and a large patio door on our home. All of the work was absolutely impeccable. We have had windows replaced on previous homes, and this experience was–by far–the best in every single respect. I recommend Paul and his team without any reservations–they are the best by a long, long shot.”
James Smyth
Warrenton, VA

 

“Paul Henry installed 4 doors (front, basement, entrance to family room and patio sliding door). The front door is beautiful. They did a great job on all of the doors.”
Jacqueline Stitt
Fort Washington, MD

 

“My experience was beyond what I expected. They (Paul Henry’s installation crew) were accompanied by their supervisor and worked almost the entire day very efficiently. They were very courteous and professional. Their workmanship is unbelievable and superior in every way. I highly recommend Paul Henry’s Windows.”
William Shanley
Warrenton, VA

 

“We had replacement windows improperly installed by a national window company in 2012. Our home incurred excessive damages as a result. Paul Henry was incredibly professional and sincerely cared about helping us. The job timing required a lot of coordination with other contractors and Paul Henry exceeded our expectations in accommodating our extenuating circumstance. Dan did an awesome job cleaning up the mess and damage caused by the previous contractor. His expertise and attention to detail was remarkable. We are very thankful to Paul and his crew for giving us our home back!”
Penny Glenn
Warrenton, VA

 

“With the completion of the new roof, vinyl soffits, gutters and leave gloves I just wanted to let you know your crews were very professional, friendly and thorough. Each crew worked diligently until their phase was complete. All trash was centralized and removed properly. In addition, DeeDee kept me posted of what step was next and when to expect the crews to arrive. I would certainly recommend your company to anyone who wants to upgrade their home.”
Fred Corbett
Leesburg, VA

 

“We had 6 windows put in the front of our 17-year-old townhouse. Brian and his team did a wonderful job. They were efficient, cleaned up well and windows are great. I feel like it was a positive experience with Paul at point of sale and his team delivered.”
Tracie Leicher
Centreville, VA

 

“I asked Paul out to my house to look at my windows and tell me what would be best to do, wrap them or replace them. He sat down and showed me different things and told me it was my choice if I wanted them wrapped or brand new ones. He was there to do whatever I needed to be done. He explained how wrapping the windows would only prolong the damage versus the brand new ones. And once I found out about the 365-days-same-as-cash financing option then that sealed the deal.”
Patricia Lester
Bealeton, VA

 

“I’ve used Paul Henry and they did a better than GREAT job!!! They rebuilt a rotten dormer and replaced the window….. and they were very affordable!!”
Karla Jones Seidita
Sumerduck, VA

 

“…I was very impressed with the crew, the products (windows and doors), the professional conduct, job clean up every day, price of job, timeliness — you name it. Great job — love the way you all do business. Thank you so much.”
Shelby Ruby
Delaplane, VA

 

“…From January thru March 2011 (prior to the installation of the new siding), my electric bills totaled $1,350.00. For the same time period in 2012, my electric bills were only $647.00. I COULDN’T BELIEVE IT!!! I saved $703.00 in just 3 months!

Thank you again for the exceptional service and workmanship you provided with the installation of my siding. From the time I received an estimate until your crew cleaned up my yard, I have absolutely no complaints. It was perfect!! It’s refreshing to know that there are still honest, fair and reliable companies like yours.”
Melanie Burns

 

“…Paul not only met my expectations, he exceeded them, and he restored my belief that there are still very skilled Americans who represent the best this country has to offer. Brian, Ricky, Danny and Shaun were the absolute best. The installation of the roof took four days, and Shaun made it look like a walk in the park. The siding, windows and doors took another nineteen days, and when it was all said and done I hated to see Brian and his team leave. It was absolutely refreshing to watch Brian manage the work flow and provide leadership and guidance as Ricky and Danny exhibited their craftsmanship and skill at restoring an old house to its former glory. Brian’s articulate nature and ability to work with the customer are exceptional qualities. I was truly blessed by the whole experience of getting to know them all.”
Robert Munley

 

“…Hi, just want to tell you how much we are already enjoying our new windows. They look great, are easy to open, and the drafts are gone. The two installers were very nice, hard working and very professional. We could not be more pleased with your company and our windows.”
Judy Goldman

 

“…We just wanted to let you guys know how much we appreciate the work you did on our new windows. The products, of course, were top quality. However, the workmanship was beyond compare…”
Christy Ramsey and family

 

“…thank you for the wonderful siding job you recently completed for us. The house and garage look fantastic! Sue and I feel like we have a brand-new home… ”
Wayne and Susan

 

“…From start to finish we were 100% impressed! You are great people with a fine product and everything gets done with such a professional attitude…”
The Winemillers

 

 

*These are testimonials by clients of Paul Henry’s Windows. The opinions reflect our clients’ personal experience with our services. However, results and outcomes may vary from project to project. Discuss typical outcomes of your service with your assigned contractor and set realistic expectations based on your needs and budget. 

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